Loan Officer

As a Loan Officer, you will help make the library welcoming and an essential living space for citizens. You will perform various tasks including, among others, lending and returning documents, shelving volumes, managing subscriptions, and providing information to citizens on various library-related topics, including hours of operation, activity schedules, addresses of other libraries, etc.

• Completed secondary school diploma (DES);
• One (1) year of relevant customer service experience requiring direct contact with the public;
• Interest in literature and general culture;
• Perfect knowledge of French, both spoken and written, and functional mastery of the English language orally (an asset);
• Comfortable with computers and new technologies, including digital reading devices;
• Good knowledge of Microsoft Office suite;
• Excellent interpersonal communication skills and a good team player;
• Able to work under pressure, respond adequately to unforeseen situations, and demonstrate great adaptability.

Choosing the City of Laval means working for the third largest city in Quebec on diverse and stimulating mandates. It also means having the opportunity to grow within a human, committed team that enjoys working in a pleasant environment.

For this position, we offer competitive working conditions and social benefits:

• Work schedule that allows for work-life balance;
• Work location easily accessible with free parking;
• Employee Assistance Program (EAP);
• Priority access to a CPE daycare