Customer service clerks supervisor

• Education: College/CEGEP
• Experience: 1 year to less than 2 years

Tasks

• Identify workers' training needs
• Prepare and submit reports
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Train staff/workers in job duties, safety procedures and company policies
• Perform same duties as workers supervised
• Co-ordinate, assign and review work

Supervision

• Customer service clerk

Computer and technology knowledge

• MS Office

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Large workload
• Tight deadlines
• Work under pressure

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Initiative
• Interpersonal awareness
• Judgement
• Organized
• Reliability
• Team player

Employment terms options

• Evening

Employment terms options

• Shift
• To be determined
• Day
• Overtime required
• Overtime available
• Work Term: Permanent
• Work Language: English
• Hours: 30 hours per week