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Escalation Support customer service jobs in Calgary, Alberta
Find Escalation Support customer service job opportunities in Calgary, Alberta.
Escalation Support customer service jobs in Calgary, Alberta(1)
Customer service clerks supervisor
Triple Three Trading Ltd.
Calgary
Permanent
Full time
$36 per hour
Customer service clerks supervisor
Triple Three Trading Ltd.
$36 per hour
Permanent
Salary
$36 per hour
Job Type
Permanent, Full time
Experience
0 to 2 years
Education
CEGEP (DEC, AEC)
Category
Customer Service / Call Center
- Education: College/CEGEP
- Experience: 1 year to less than 2 years
Tasks
- Identify workers' training needs
- Prepare and submit reports
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Train staff/workers in job duties, safety procedures and company policies
- Perform same duties as workers supervised
- Co-ordinate, assign and review work
Supervision
- Customer service clerk
Computer and technology knowledge
- MS Office
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Large workload
- Tight deadlines
- Work under pressure
Personal suitability
- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Interpersonal awareness
- Judgement
- Organized
- Reliability
- Team player
Employment terms options
- Evening
Employment terms options
- Shift
- To be determined
- Day
- Overtime required
- Overtime available
- Work Term: Permanent
- Work Language: English
- Hours: 30 hours per week
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